At Quest Health Information Management Solutions, we offer a spectrum of services related to release of information (ROI) and document management to help our clients provide the highest quality of care to their patients.
At Quest HIMS, we let you decide how much involvement you want in the process, and we take care of the rest. The Release of Information (ROI) process is a continuum. We can pick up the process at any point and work quickly to complete the requests. As you increase your involvement in the process, the revenue share increases proportionally. Take a look at our Process page to clarify the steps in the process.
Our online eAccess Portal allows requesters the ability to access their records easily. This portal is designed to be straightforward enough for the one-time user, but also robust enough for high-volume clients.
To better manage requests coming from Quest HIMS, the eAccess Portal is divided into three sections:
All clients and partners have access to the Quest HIMS application. Within this application, clients have the ability to monitor requests, update priority, or leave special instructions.
For the purpose of transparency, all notes added by Quest HIMS will be visible to all authorized users.
These reports are available for any date range (Annual, Quarterly, Monthly, Weekly, Daily).